Today, let’s ask ourselves, “how hard is it to start a truck dispatching service?”
Before enrolling into our Truck Dispatcher Training Course, people frequently ask how hard or easy it is to start a truck dispatching service. When answering this question, we need to consider a few different angles.
The first angle is knowledge.
Is it hard to learn how to dispatch trucks?
In my opinion, it is not hard to learn. The reason is that you will be conducting a limited number of tasks as an independent truck dispatcher. Those tasks are very repetitive and can be preformed by a person with a limited skill set. For example, you will call to get more information about available loads. Every time you make one of those calls, you will ask mostly the same questions.
Once you do a few phone calls, you’re going to get used to it and realize there is not much to it. Then when you’re negotiating the rates for your clients (trucking companies), you’re going to try to get the highest possible rate, and those conversations will all be very similar. You’re going to do your best to get the highest rate, and a broker will do their best to offer you the lowest rate. Eventually, you meet at an acceptable price point for both of you.
Then comes the paperwork. You will be completing the same types of documents over and over again. So once you’ve done that a few times, you will see it’s fairly easy. You will be filling in the same blanks and signing on the same dotted line. But you will realize that it’s all the same and doesn’t require any new knowledge or effort to complete those documents.
And last but not least is dispatching your client. This shouldn’t be too difficult. You just have to communicate with your client and provide them with the vital information related to pickup and delivery of the load.
So as you can see, all these tasks are fairly simple. You don’t have to be a rocket scientist to complete them, and it shouldn’t be a problem for you to learn those skills. To learn them, you can take our trucking dispatch course.
What you cannot learn or be taught is experience. For example, when it comes to problem resolution, you can’t resolve problems efficiently until you face them and experience different outcomes in different situations.
But that is where it might be an advantage for you to be our student. You can email us and tell us about the situation you’re facing, and our team of real truck dispatcher will advise you on possible decisions you could make. This way, you may be able to assist your client with problem resolution before you gain your own experience.