DISPATCHER'S BLOG

Should We License Truck Dispatchers in the US?

Should We License Truck Dispatchers in the US?

Should We License Truck Dispatchers in the US? Hello, everyone! In today’s discussion, we’re tackling a topic that’s been circulating in the trucking industry for over a decade: Should truck dispatchers be licensed and regulated by the FMCSA (Federal Motor Carrier Safety Administration)? While a straightforward “yes” might seem like an easy answer, the reality is far more complex.

Understanding the Current Landscape The trucking industry is already heavily regulated, with strict oversight on two critical players: motor carriers and freight brokers. To understand the debate around dispatchers, let’s first delve into why these parties are regulated.

The Case for Regulating Motor Carriers Motor carriers operate large vehicles on public roads, presenting potential dangers if not properly managed. Their responsibility extends beyond safety; they transport valuable cargo. Without regulation, the risks of accidents or cargo theft without accountability could significantly endanger public safety. This is why the DOT (Department of Transportation) and the FMCSA oversee motor carriers—to ensure both safety and reliability.

Why Freight Brokers Are Licensed Freight brokers, although not directly handling freight or operating vehicles, play a pivotal role as intermediaries in the shipping process. They manage the financial transactions between shippers and carriers. Without regulation, a broker could potentially collect payment and fail to fulfill their obligations to either party. Licensing and bonding requirements are in place to mitigate these risks, ensuring brokers act in good faith and maintain trust within the industry.

Dispelling Myths About Dispatchers This brings us to truck dispatchers. Unlike freight brokers, dispatchers do not serve as intermediaries in financial transactions. They primarily coordinate logistics, ensuring that cargo reaches its destination efficiently. The argument for licensing dispatchers often overlooks this crucial distinction.


The Role of Dispatchers in the Industry Truck Dispatchers operate in a realm that, while integral to the trucking process, does not directly involve the handling of money or cargo in the same way brokers and carriers do. Their role, though vital, does not inherently pose the same level of public risk that justifies the regulatory measures applied to carriers and brokers. They operate as hired contractors, predominantly for motor carriers and occasionally for freight brokers. Unlike other players in the trucking industry, dispatchers do not directly engage with the public needing shipping services nor transport cargo themselves. Instead, their role is pivotal in providing administrative support, a function that includes making phone calls, handling paperwork, assisting with billing, and sometimes even guiding drivers with directions.

Why Dispatchers Remain Unregulated Given their indirect role in the transport of goods—where they neither interact with the shipping public nor handle cargo—the question arises: Why should dispatchers be regulated? They essentially perform tasks similar to secretaries within trucking companies, roles that are not subject to regulatory oversight. This observation underscores the debate around the necessity and feasibility of regulating dispatchers within the industry.

A Case for Registration or Accreditation Despite the lack of direct involvement in freight handling or public interaction, the idea of a registration or accreditation process for dispatchers isn’t dismissed outright. Such a framework could potentially elevate the profession, distinguishing qualified and competent dispatchers from those less so. However, the lack of a licensing requirement or specific regulations for dispatchers thus far reflects a broader disinterest from government institutions in formalizing this aspect of the trucking industry.

Opening the Floor for Discussion This perspective, grounded in over a decade of industry experience, suggests that while dispatchers play a critical role in the logistics chain, their regulation remains a complex issue. It invites further discussion and differing viewpoints, which I welcome in the comments below.

Further Exploration: The Intersection of Dispatching and Broker Licensing For those interested in delving deeper, I recommend another post discussing the potential need for dispatchers to obtain freight broker license. This discussion offers alternative insights into the operational dynamics between dispatchers, brokers, and the regulatory landscape.

Conclusion: A Conversation Continues In wrapping up this segment, it’s clear that the conversation around dispatcher regulation, licensing, and professional standards is far from over. The trucking industry continues to evolve, and with it, the roles and responsibilities of those who keep it moving. Your thoughts, experiences, and opinions on this matter are invaluable as we navigate these changes together.

Stay tuned for more insights and discussions on the intricacies of the trucking industry. Until next time, keep the conversation going, and I look forward to exploring this topic further with you.

Copyright by Roman Shmundyak February 2024

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