Many of you have been asking if truck dispatching can be done remotely. Let’s see if that is even possible.
Let’s imagine I am no longer in my office. I am sitting at the table in a restaurant near the beach. Let’s see if I have everything I need for my dispatch operations.
First of all, I have my work phone, which allows me to communicate and also provides internet connection for my laptop. As you may recall from my other posts, the main duty of an independent truck
dispatcher is to locate, negotiate, and book loads for their clients. So, can I look for loads? Well, with my laptop here, I can just fire up the load board, set up the searches, and look for the loads that could match my client’s needs.
If I find a load that like, then I’ll just make a phone call to the broker. My system allows me to make phone calls directly from my laptop, so it’s even easier for me. Negotiating a load with the broker is done exactly the same way I would in my office.
Now, let’s assume that I have booked a load with a broker and have to complete some paperwork, such as a broker carrier agreement. Can I complete paperwork remotely? Absolutely. I have a very good PDF editor installed on my laptop, so I can complete all of the forms, get them signed, and emailed back to the broker.
Even if I ran into some sort of an old school freight broker who decides to fax me the paperwork, it will go to my e-fax, which will come in a PDF format to my email. Once again, I will complete it with my PDF editor and send it back out via e-fax to this broker. So, all of the paperwork, regardless of which form it’s going to come, will get completed and sent out while I’m here enjoying my coffee.