Later, you may also have to submit an invoice to help your client with the billing, which you can easily do with some basic software, such as Microsoft word. There is nothing special about it; you just have to be a confident computer user.
Once a load is booked, and paperwork is completed, we come to a problem resolution. While this will not happen on every load, problems will come. It’s just a matter of time. Perhaps your truck is not being loaded, or maybe the truck is not being unloaded. There might be a breakdown or a delay, or something else. There is always some sort of problem that you may have to resolve. And as an independent truck dispatcher, you will be a liaison between a trucking company and a freight broker. You will have to promptly communicate and try to offer a solution to both parties, who sometimes do not see eye to eye. So as you can imagine, good communication skills can be critical in this type of situation.